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Business Evolution: ecostore Connect
New ERP with EDI 

ecostore logo

Industry: Consumer Goods
Solution: EDIStech B2B EDI

Ecostore was struggling with poor communication from their EDI partner, complex project management while integrating their new ERP system, and inefficiencies in their operations. To address these issues, they partnered with EDIStech to implement a SaaS-based EDI solution. This collaboration improved project management through close coordination with their ERP vendor, clear communication with trading partners, and ensured the project was delivered on time and within budget, significantly enhancing operational efficiency and addressing their business pain points.

The Pain Points:

  1. SaaS EDI Implementation: Implementing a new Software as a Service (SaaS) EDI system into a new ERP system presented a significant opportunity for improving operational efficiency.
     

  2. Poor Communication: The previous EDI partner had been very poor at communicating project status, leading to delays and misunderstandings.
     

  3. Complex Project Management in EDI and ERP Integration: The level of project management required for integrating EDI with a new ERP system was expected to be challenging and complex.

The EDI Solution:

  1. ERP Vendor Collaboration: We worked closely with the new ERP vendor to establish a comprehensive technical scope for the project.
     

  2. Effective Communication with Trading Partners: We maintained effective and regular communication with Ecostore and its trading partners to ensure clarity regarding requirements and project status.
     

  3. Project Management -Scoping to Go Live: We managed the entire project from the initial scoping phase to the Go Live stage, delivering it on time and within budget.

Ecostore Moves To Saas Model Of EDI And Simultaneously Implements New ERP

With Ecostore already on EDI, moving to a cloud based ERP and a fully managed EDI service was a scary but natural progression due to their growth. Having multiple trading partners in various channels (Retailers, 3PLs, websites), the need for a fully integrated and capable EDI system with ecostore’s ERP was essential to their business objectives. After being let down by a large multinational EDI provider, EDIStech was engaged after strong recommendations by other companies in similar situations. EDIStech worked closely with ecostore’s ERP vendor and project managed the integrations with various trading partners delivering a solution on time and on budget.

“The team at EDIStech are pros; knowledgeable, proactive, fast & efficient, friendly and best of all great communicators, responding to questions in a manner that is easy for non-technical people to understand.” 
- Mel Otto, Finance Manager - ecostore Company Ltd

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